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Terms of Service

Last updated: August 30, 2026.

1. What QuillReply does

QuillReply is a browser extension for Gmail that turns emails into reminders and tasks, watches threads you choose for replies, and drafts responses in your writing style. QuillReply never sends email on your behalf. Every draft it produces waits in Gmail for you to read, edit, and send yourself.

2. Your account

You are responsible for activity under your installation and for keeping your devices secure. You must be at least 16 to use QuillReply.

3. Acceptable use

Do not use QuillReply to break the law, to send spam or deceptive mail, to infringe anyone's rights, to probe or disrupt our systems, or to resell the service without our written agreement. We may suspend access that threatens the service or other users.

4. AI-generated content

Drafts and suggestions are generated by an AI model and can be wrong, incomplete, or oddly phrased. They are proposals, not statements of fact, and you are responsible for whatever you send. Read every draft before it leaves your outbox.

5. Third-party services

Task managers you connect (Apple Reminders, Microsoft To Do, Todoist, Basecamp) are their own products under their own terms. Apple offers no way for a web service to write to Reminders; QuillReply works through the free QuillReply app on your Mac, or a Shortcut on your iPhone, which means a reminder appears only when that app or Shortcut runs. If your device is off or the helper is not running, the reminder waits, and queued reminders are deleted after 30 days. Treat the confirmation in the extension as "queued", not "delivered".

6. Fees

QuillReply includes a free allowance of 30 actions. That is a one-time allowance, not a monthly one: once it is used, drafting and filing require a Pro subscription. Pro is $5 per month for unlimited use, billed through Stripe, with the price shown before you subscribe. Your subscription renews automatically each month and Stripe charges your payment method on file until you cancel. You can cancel at any time from the same billing page you subscribed through, and you keep Pro until the end of the period you have already paid for. Except where the law requires otherwise, payments are non-refundable. Voice training has its own one-time allowance of 10 samples.

7. Availability

We aim for reliability but do not promise uninterrupted service. Gmail's interface belongs to Google and changes without notice; when it changes, some features may pause until we adapt.

8. Your data

Handled as described in the Privacy Policy, which is part of these terms.

9. Termination

You can stop using QuillReply and delete your data at any time. We may suspend or end accounts that violate these terms.

10. Warranties

To the fullest extent the law allows, QuillReply is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim, or fifty dollars if you paid nothing.

12. Indemnity

You will defend and hold us harmless from claims arising out of your misuse of the service or violation of these terms.

13. Changes

We may update these terms; material changes will be posted here with a new date, and continued use after that constitutes acceptance.

14. Governing law

These terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules.

15. Contact

hello@quillreply.com

Gmail™ is a trademark of Google LLC. QuillReply is an independent product and is not affiliated with, endorsed by, or sponsored by Google.